Please join Dr. Dan Smith, Huron Principal, for a webinar sponsored by Medallia on Compassionomics.
Caregivers have always felt in their hearts that compassionate care is the best care, and now there’s irrefutable evidence to back it up. In a review of more than 1,000 scientific abstracts and 280 research manuscripts, there is strong evidence that compassionate patient care can improve health outcomes and reduce workplace stress and burnout. This session reviews the evidence while recommending specific practices that can be employed to demonstrate compassion with our patients, our colleagues, and, perhaps most overlooked, ourselves.
• Discuss the scientific evidence linking compassion to quality, care experience, financial performance, and provider engagement.
• Demonstrate compassion without spending more than one additional minute per encounter.
• Foster a culture of compassion across your organization.
Dr. Dan Smith has worked with Huron since 2009. He serves as a senior coach, speaker, and executive medical director for Huron, working in a variety of areas including medical practices, inpatient, and emergency departments. Dan has coached, mentored, and lectured at over 200 organizations in the United States, Canada, and Australia. He enjoys coaching and speaking on patient and physician engagement, performance excellence in the age of change, physician communication, and physician performance feedback. Dan enjoys working in complex health systems, academic medical centers, and group practices. He has trained over 8000 physicians/APPs worldwide on communication best practices.